Essential to success in doing it are:
• planning on resistance to change
• being accessible and visible
Feeling and Acting Like an Owner
The opposite of feeling like an owner is feeling like a subordinate. People who do not take initiative follow the rules, wait for permission, and do what they are told and often only what they are told. People who feel like they own part of the team/business feel great urgency.
- are involved in their work
- have a tendency to innovate because they believe their survival depends on it
- invest large amounts of time and energy in their jobs.
- feel obsessed with their work, making the business grow, and finding areas of competitive advantage.
Empowerment is the reciprocal of power. It is letting go. For most managers, it is counterintuitive.
But under certain circumstances, it is appropriate and even essential to go beyond participative management. When the rate of change is rapid, the technology is complex, the market is varied, and the people working for you competent, it is appropriate to delegate ownership. That means pushing responsibility and ownership down to the lowest level that can handle the task. It might mean backing off from the normal controls a manager normally exercises. It might mean encouraging people to seize responsibility even when to has not been assigned specifically to them. (And then not punishing them when they do that.)
Managing these "intrapreneurs" means you are sponsoring innovators and "rule breakers". As their boss, you have to walk a delicate and often uncomfortable line between knowing enough about the innovation to be able to defend it in a larger political environment, and steering clear so as not to interfere with the power and freedom of the "intraprenuer". Balancing one's personal desire to assume ownership and the organizational need to delegate it, is one of the most sought-after and one of the most elusive characteristics of the effective leader.
If you want to know if you are a leader that manages "intrapreneurs" -- ask the people who report to you.
Excellent article on innovation within your team, Jodi! It dovetails nicely with the material you covered with us in boot camp.
ReplyDeleteDelegating, delegating, delegating...!
Thanks.sometimes if you aren't reminded, you don't remember.
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